Align Pilates® C8-Pro Studio Pilates Reformer
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- Optional Extras
- Return, Refund and Warranty Policy
Experience the Align Pilates difference with the C8 Pro Reformer - the ultimate tool for both Pilates enthusiasts and professionals. This sleek and functional reformer boasts a precise carriage tracking system for a smooth, quiet ride between exercises. Its adjustable foot bar, shoulder rests, and headrest provide maximum comfort and versatility for users of all shapes and sizes. And that's not all - the C8 Pro offers endless possibilities with its Half-Cadillac and Full-Cadillac options, adding a tower, push-through bar, and additional accessories for the ultimate Pilates experience.
Made from the highest quality materials, this reformer is built to last and can withstand the most rigorous Pilates sessions. Elevate your Pilates practice today with the Align Pilates C8 Pro Reformer.
-The RC spring bar allows for one-handed, single-action changes, making it easy and efficient to use.
-The machine has a travel distance of 106.5cm, outperforming other reformers in its class. -The carriage bed measures 92cm (L) x 58cm (W) and offers a comfortable and spacious surface for exercises.
-The reformer has a stackable and space-saving design, and can be used with freestanding feet or extension legs.
-There are four footbar positions, including a flat option, for versatile workouts. -The headrest can be adjusted to three different positions, and the shoulder rest is removable and lockable with two width options.
-The rope adjustment system is improved and easily accessible by the headrest, with precise adjustments made possible by Pro Adjusters.
-Removable rope risers allow for 7 height positions when extension legs are used, and there are 5 nickel-plated quality music wire springs in 3 different strengths.
-The feet
• Adjustable Silent Foot Strap with fluffy cover
• Integral standing platform
• Pair of Silent Double Loop Straps
• 5 nickel plated quality music wire springs in 3
different strengths: 2 x light, 2 x medium and 1 x strong
-Product dimensions: 239.5cm (L) x 66cm (W) x 26cm (H)
-Weight: 59kg
• Gondola Maple Pole 60”
• Platform Extender
• Leg Extensions (raise bed to 44cm)
• Freestanding Legs
• Jump Board
• Sitting Boxes
• Planking Handles
• Mattress Converter
• Neck Pillow
• Half Cadillac
• Full Cadillac
Delivery & Product Inspection
✔ Inspection Required: Upon receiving your order, please inspect your equipment thoroughly to ensure it meets your expectations.
✔ Reporting Issues: Any concerns, damages, or issues must be reported within 3 working days of receiving your order.
Return Eligibility
✔ Faulty or Damaged Products: Products that are faulty or damaged (not due to misuse) are eligible for returns.
✔ Change of Mind: Due to the size and nature of Pilates equipment, returns for change of mind are not accepted.
✔ Unused & Original Packaging: If the product remains unused and in its original packaging, returns are allowed at the customer’s expense within 7 days of receipt.
✔ Return Request Deadline: You must contact us within 3 working days of receiving your order to be eligible for a return.
Faulty or Damaged Orders
✔ Report Issues: If your order arrives faulty or damaged, provide images and details within 3 working days.
✔ Resolution Process:
- We will inspect the issue at our head office and determine the best resolution.
- In most cases, we will ship necessary replacement parts to resolve the issue.
- If replacement parts cannot resolve the issue, we will provide instructions for an appropriate resolution.
Return & Refund Process
✔ Inspection & Approval: Refunds are processed after receiving and inspecting the returned product.
✔ Refund Timeline: Once approved, refunds will be issued within 14 working days.
Limited Lifetime Warranty
✔ Original Owner Coverage: Warranty applies only to the original owner with proof of purchase.
✔ Usage Limit: Covers light commercial use up to 27.5 hours per week.
✔ Covered Repairs: Align-Pilates will repair or replace defective mechanical parts due to material or workmanship issues.
✔ Exclusions: Warranty does not cover normal wear and tear, misuse, unauthorized repairs, scratches, or upholstery damage.
✔ Return Requirement: Some warranty claims may require product inspection before replacement is issued.
✔ Shipping Costs: Warranty does not cover shipping, customs clearance, or installation fees for replacement parts.
✔ Warranty Voided If:
- Springs are not replaced as specified.
- Equipment is used outside of recognized Pilates exercises.
- Maintenance, safety, and usage instructions are not followed.
Warranty Coverage Periods
✔ Metal & Aluminum Frames – 10 years
✔ Wooden Frames, Gear & Foot Bar Mechanisms – 5 years (Must not be placed near radiators or air conditioning.)
✔ Non-Wear & Tear Components – 2 years
✔ Ropes, Straps, Handles, Clips, Fuzzies, Wheels, Foot Straps, Rotational Disks & Powder Coating – 1 year
✔ Springs – 2 years or 3,000 hours (Replace after 3,000 hours or earlier if damaged.)
✔ Upholstery – 90 days (Covers normal wear; excludes cuts, burns, stains, or misuse.)
Warranty Return Procedure
✔ Pre-Approval Required: Contact Align-Pilates or an authorized distributor for a return authorization number before sending any items.
✔ Customer Responsibility:
- Covers return shipping costs for warranty claims.
- Liable for any loss or damage during return shipping.
- If Align-Pilates declines the warranty claim, the customer is responsible for return freight.
✔ Unauthorized Returns: Items without a pre-approved authorization number will not be accepted.
Limitations of Liability
✔ No Other Warranties: Align-Pilates provides this exclusive warranty, replacing all other warranties (express or implied).
✔ No Liability for Damages: Align-Pilates and its distributors are not liable for incidental, consequential, or punitive damages.
For any questions, please contact support@wellnessreformer.com or call +1 (786) 931-5205.