Basi Systems Cadillac/Trapeze Table
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- Return, Refund and Warranty Policy
- Shipping Policy
Effortless Movement - Infinite Adjustability
The BASI Systems Cadillac provides unprecedented adjustability and performance. With the largest mat in the industry and fine-tuning control of spring positioning, it sets a new standard for precision, flexibility and comfort. The Cadillac comes with four prepared ports to easily accommodate the F2 System upgrade.
- Longest and the widest mat table in the industry
- Aircraft-quality aluminum for smooth, quiet operation
- Orthopedic cushioning and non-slip antibacterial vinyl
- Padded easy-grip covering on push-through bar and trapeze swing
- Highly adjustable and precise spring placement options
- Equipped with four ports to accommodate the F2 System
- Equipped with silicon wheels for quick & easy mobility
- 10-year warranty
- Easy assembly and dedicated customer support representative for your studio
- Patent: US 10,393,163 B2
Trapeze, Extension Leg Set (tall)
ACCESSORIES
1 Leg Strap
1 Foot Strap
1 Safety Strap
4 Handles (Neoprene)
2 Handles (Aluminum)
2 Fuzzies
1 Swing
1 Roll Down Bar
1 Push-through Bar
SPRINGS
2 Yellow Springs
2 Long Yellow Springs
2 Blue Springs
2 Red Springs
2 Black Springs
2 Purple Springs
20 Carabiners
Wooden frame with trapeze table width 27.5” (70 cm.) / length 98.4” (250 cm.) / height 10.24” (26 cm.)
With trapeze width 28.4” (72 cm.) / length 100” (254 cm.) / height 71.7” (182 cm.)
With extension leg (tall) height 87” (221 cm.)
Weight 332.1 lb (151 kg.)
Returns & Refunds
- Returns are only accepted for products purchased directly from Bodynetworx.
- Defective equipment will be repaired or replaced according to the product warranty.
- Returns must be pre-approved by Bodynetworx and require a Return Authorization (RA) number.
- To request an RA number, contact +1(561) 769-5595 or email shop@basisystems.com within 30 days of shipment.
- Items must be returned within 30 days of receiving the RA number.
- Products must be in new-like condition, re-packed in original packaging, and include a copy of the original invoice.
- Non-returnable items include:
- Custom products (custom upholstery, size, or configuration).
- Equipment such as Reformers, Cadillacs, Towers, Chairs, Barrels, and other Pilates apparatus.
- Non-equipment items like springs and mat conversions.
- Returns without prior authorization or an RA number will not be processed.
- A 20% restocking fee applies to returned items.
- Shipping costs are non-refundable, and customers are responsible for return shipping.
- For protection, it is advised to insure return shipments and use a carrier with proof of delivery.
Limited Warranty
- Coverage: BASI Systems products are warranted to be free from material and workmanship defects during the warranty period.
- Warranty solutions: Defective parts will be repaired, replaced, or refunded at Bodynetworx’s discretion.
- Conditions for warranty claims:
- Product must have been used for its intended purpose and maintained properly.
- Damage caused by misuse, unauthorized repairs, or exposure to harsh elements is not covered.
- Proof of purchase required; warranty is non-transferable.
- Shipping damage or missing parts must be reported within 5 business days of delivery and noted on the Proof of Delivery document.
Warranty Periods
- 10 Years – Main wooden frames and structural components.
- 2 Years – Steel & aluminum profiles, F2 systems, springs, plastic components, fasteners.
- 1 Year – Elastomer-coated parts (e.g., footbar, pedals, stoppers, handles, wheels).
- 90 Days – Pilates mats, upholstered parts, and fabric accessories.
Exclusions from Warranty
- Damage from misuse, unauthorized modifications, transport issues, or lack of maintenance.
- Use for purposes outside of Pilates exercises.
- Failure to replace springs every 2 years or after 3,000 hours of use.
- Exposure to sunlight or heat that damages equipment.
Limitation of Liability
- Bodynetworx is not liable for any incidental or consequential damages beyond the scope of the warranty.
Contact Information
📧 Email: info@basisystems.com
📞 Phone: +1(561) 769-5595
Shipping Policy
- Equipment is shipped in recyclable honeycomb cardboard containers for safe transit.
- Standard curbside delivery (2-4 weeks) is included.
- White-glove or inside delivery requires a special quote—contact Wellness Reformer for details.