Align Pilates® C8-S White Studio Reformer
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- Description
- Features
- Includes
- Measures
- Optional Extras
- Return, Refund and Warranty Policy
The Align Pilates C8-S reformer is both functional and aesthetically pleasing. Its standard height of 10" / 26cm can easily be raised to a studio height of 17" / 43cm by using optional leg extensions that seamlessly integrate with the frame. The C8-S frame and legs are intentionally not pre-drilled to accommodate a Half Cadillac frame like the C8-Pro, maintaining a clean and elegant appearance.
However, for those who desire a Half Cadillac, a clamp-style Bracket is available, or the reformer can be used with a Wall Mounted Half Cadillac for an even better experience, eliminating any noise from Half Cadillac springs and allowing the use of the Jump Board without having to remove anything. In a studio environment, the Wall Mounted Half Cadillac can be separated from the reformer to create two separate workstations, providing more options for users.
- Optimize your Pilates experience with the innovative Rapid Change spring bar, designed to provide the quickest and most convenient spring bar changes on the market.
- Enjoy a seamless and quiet workout with 105cm of smooth travel on the spacious 92cm (L) x 58cm (W) carriage, featuring optimal support and comfort.
- Maximize the effectiveness of your Pilates practice with the oversized foot bar and lowered pivot point, creating a solid and secure feel.
- Personalize your workout with 5 high-quality music wire springs in 3 strengths (2x Light, 2x Medium, and 1x Strong).
- Choose between the standard 26cm height or the optional 44cm height with C8-S Leg Extensions for versatile Pilates sessions.
- Maintain stability during exercises with the lockable foot bar, offering 4 positions (including flat).
-Improved flexibility in Pilates movements with the removable stainless steel rope risers, featuring 7 adjustable height positions.
• Adjustable Silent Foot Strap with fluffy cover
• Integral standing platform
• Pair of Silent Double Loop Straps
• 5 nickel plated quality music wire springs in 3
different strengths: 2 x light, 2 x medium and 1 x strong
-Product Dimensions: The Align Pilates C8-S Pro Reformer Machine measures 244cm (L) x 67cm (W) x 26cm (H).
-Weight: This machine has a weight of 68kg.
• Gondola Maple Pole 60”
• Platform Extender
• Leg Extensions (raise bed to 42cm)
• Jump Board
• Sitting Boxes
• Planking Handles
• Mattress Converter
• Neck Pillow
• Half Cadillac
Delivery & Product Inspection
✔ Inspection Required: Upon receiving your order, please inspect your equipment thoroughly to ensure it meets your expectations.
✔ Reporting Issues: Any concerns, damages, or issues must be reported within 3 working days of receiving your order.
Return Eligibility
✔ Faulty or Damaged Products: Products that are faulty or damaged (not due to misuse) are eligible for returns.
✔ Change of Mind: Due to the size and nature of Pilates equipment, returns for change of mind are not accepted.
✔ Unused & Original Packaging: If the product remains unused and in its original packaging, returns are allowed at the customer’s expense within 7 days of receipt.
✔ Return Request Deadline: You must contact us within 3 working days of receiving your order to be eligible for a return.
Faulty or Damaged Orders
✔ Report Issues: If your order arrives faulty or damaged, provide images and details within 3 working days.
✔ Resolution Process:
- We will inspect the issue at our head office and determine the best resolution.
- In most cases, we will ship necessary replacement parts to resolve the issue.
- If replacement parts cannot resolve the issue, we will provide instructions for an appropriate resolution.
Return & Refund Process
✔ Inspection & Approval: Refunds are processed after receiving and inspecting the returned product.
✔ Refund Timeline: Once approved, refunds will be issued within 14 working days.
Limited Lifetime Warranty
✔ Original Owner Coverage: Warranty applies only to the original owner with proof of purchase.
✔ Usage Limit: Covers light commercial use up to 27.5 hours per week.
✔ Covered Repairs: Align-Pilates will repair or replace defective mechanical parts due to material or workmanship issues.
✔ Exclusions: Warranty does not cover normal wear and tear, misuse, unauthorized repairs, scratches, or upholstery damage.
✔ Return Requirement: Some warranty claims may require product inspection before replacement is issued.
✔ Shipping Costs: Warranty does not cover shipping, customs clearance, or installation fees for replacement parts.
✔ Warranty Voided If:
- Springs are not replaced as specified.
- Equipment is used outside of recognized Pilates exercises.
- Maintenance, safety, and usage instructions are not followed.
Warranty Coverage Periods
✔ Metal & Aluminum Frames – 10 years
✔ Wooden Frames, Gear & Foot Bar Mechanisms – 5 years (Must not be placed near radiators or air conditioning.)
✔ Non-Wear & Tear Components – 2 years
✔ Ropes, Straps, Handles, Clips, Fuzzies, Wheels, Foot Straps, Rotational Disks & Powder Coating – 1 year
✔ Springs – 2 years or 3,000 hours (Replace after 3,000 hours or earlier if damaged.)
✔ Upholstery – 90 days (Covers normal wear; excludes cuts, burns, stains, or misuse.)
Warranty Return Procedure
✔ Pre-Approval Required: Contact Align-Pilates or an authorized distributor for a return authorization number before sending any items.
✔ Customer Responsibility:
- Covers return shipping costs for warranty claims.
- Liable for any loss or damage during return shipping.
- If Align-Pilates declines the warranty claim, the customer is responsible for return freight.
✔ Unauthorized Returns: Items without a pre-approved authorization number will not be accepted.
Limitations of Liability
✔ No Other Warranties: Align-Pilates provides this exclusive warranty, replacing all other warranties (express or implied).
✔ No Liability for Damages: Align-Pilates and its distributors are not liable for incidental, consequential, or punitive damages.
For any questions, please contact support@wellnessreformer.com or call +1 (786) 931-5205.